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Collision Reporting Center Model Introduced to the US

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3 Roanoke Valley locations are moving forward with a new concept for sorting out auto collisions from Canada. As the country’s first collision reporting center, it will be a more efficient experience for both motorists and officers in reporting minor collisions and filing claims with automotive insurance companies.

Roanoke, Salem and Roanoke County are partnering to create a Regional Collision Center called Roanoke Accident Support Services, which is based on a 20-year old program from Canada and run by the same company. This center will allow drivers to report injury-free collisions instead of to the police. Not only will this reduce the time police spend on collision reporting, but also the company will staff and operate the center at no cost to the local government.

The Support Services Center will be used to report crashes that involve property damage of any amount as long as the vehicles are drivable and both drivers have valid licenses, registration and insurance documentation. Drivers cannot use the center if traffic charges are placed against them or the crash involves injuries, fatalities, damage to private property, hazardous materials or criminal activity.

This new way of reporting will run as an 18-month pilot program where feedback will be collected from both residents and police. If the program is a success, the local governments can expand it.

While it will be a big shift from how drivers currently handle crashes, police departments believe people will find this new method to be an easy adjustment.

While auto collisions are stressful and a pain to deal with, these centers hope to ease the situation, both for the drivers and the police.

If you find yourself in an auto collision and in need of a repair, we have a wide list of stellar body shops we can refer you to. Contact a Martin Auto Color location near you for more information.

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