Martin Auto Color has always promoted the use of reports to manage and refine the process of auto refinish. We understand that advanced reporting is a valuable tool to our customers and are committed to providing reliable, consentient, and relevant, reports.
We have two options of reporting to generate reports for our customers; passive and active. The passive option involves us utilizing our purchase database to generate reports for our customers. The active option still involves our purchase database, and also includes sensitive performance information from our customers. This information is sent by secure connection through our own website. An active approach is the most detailed and valuable way to measure the refinish process.
Note: Martin Auto Color does not share any customer information with anyone, period.
The reports generated from the data are the most important step in understanding the overall performance of the customer. These reports give a glimpse, or a “snapshot”, of the customer’s performance. Our skilled personnel will analyze the reports to identify areas of inefficiencies, once complete we can advise changes to the refinish process to boost performance.
Once the reports are analyzed changes to the refinish process may include, new products, alternative economy products, advanced on-site training, or even a comprehensive, customized standard operating procedure (SOP) program. Please contact your local salesperson for more information about taking advantage of our reporting services.
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